Norman turns 15 this year. I think everyone has something special about a bird that touches their heart... Our mom passed away in 2003, our Dad in 2001. Both of them loved the birds as much as we all do and would spent time with them- giving them treats, checking food and water and just talking to them. One very special thing that Norman does that well, broke my heart the first time I heard it, but now gives me comfort it- Norman says several words and phrases that both mom and dad use to say to them. Good Morning Sweet Hearts, Hello Babies, Turnpike Marine... Just after dad passed, Norman stopped saying dad's phrases. I think all the birds went thru a minor bout of depression. One of their favorite humans was missing and they didn't understand it............... The same thing happened after mom passed.